Microsoft Dynamics CRM 2013 Business Process Flow

Check out the Business Process Flow article I wrote for the Microsoft MVP Award Program Blog

2 thoughts on “Microsoft Dynamics CRM 2013 Business Process Flow”

Hi Donna, nice article.

I particularly like the way you have explained Phone to Case process.

Keep it up.

Thank you for sharing! Article explains new Microsoft Dynamics CRM 2013 funcionality opportunities in a well-structured way.

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Donna Edwards