Check out the Business Process Flow article I wrote for the Microsoft MVP Award Program Blog
Sharing my Journey with Microsoft Dynamics 365 Business Solutions
Check out the Business Process Flow article I wrote for the Microsoft MVP Award Program Blog
Hi Donna, nice article.
I particularly like the way you have explained Phone to Case process.
Keep it up.
Thank you for sharing! Article explains new Microsoft Dynamics CRM 2013 funcionality opportunities in a well-structured way.