Did you know that live presentations given by Microsoft experts are available on demand. There are great "how-to" tutorials on several high use CRM features. Sometimes, all it takes is a guided tour that provides clear and concise information to help you resolve an issue or point you in the right direction toward a solution.
Below are a just a few that I have found helpful
- Microsoft Dynamics CRM 4.0 : Advanced Find with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Import Data Wizard with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Data Migration Manager with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Report Wizard with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Security with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Multicurrency with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Multi-Tenancy with John O’Donnell
- Microsoft Dynamics CRM 4.0 : Installation with John O’Donnell
- The Dynamics Duo talk about Dynamics CRM Customization
Donna Edwards 