I recently had the opportunity to install a CRM server and ran across an issue I hadn’t previously experienced when installing the E-mail Router.
During the first few steps of the CRM Wizard installation process, you will encounter a screen where CRM identifies any prerequisite applications required for installing the server. One of the required components for the E-mail Router installation is Microsoft Application Error Reporting and when I selected the Install button
the component failed to install. That was a new one for me so I launched an Internet search on the error and came across this post which pointed me in the right direction for a solution. If you run into this issue, you should be able to address it by taking the following steps:
- Open the Control Panel
- Go to Programs, Programs and Features
- Select Microsoft Application Error Reporting from the list of Programs / Features
- Select Repair from the top navigation menu
Once the repair is complete, you should be able to move forward with the installation. I hope this helps if you run across this issue.